Are your clients going to your website and leaving because you are not giving them the information that they are looking for? Add an online chat feature that will allow them to Instant messenger you right from your site.
Free Live Chat for any Website
Specializing in websites for CPAs, we know the value in a statistics program. You should contact your web designer and determine if they offer statistics with your web site. Would not you rather be able to chat with these potential clients? There is a way to have live chat for free on your web site. Here is how you can make that happen
Download the software. The company is called Volusion and the download is free. This does not allow multiple users with the free version so you will be restricted to one user at a time. This should not be an issue for most firms. If it is you can check out their Premium Edition and the comparison chart to the free service.
VolusionChat – Free Online Chat Service
Very easy set-up. Once you install the software, you then enter an email address and password. A verification email is sent to the email address you used to register.
Install the code. The system will generate the code that can be installed on any page in your site. Just copy and paste it into the page you want to use it via the source view in the site editor. Alternately you can email the code to your designer and indicate on what page the icon should appear.
Start it up. Now when you want to chat you just open the Volusion software, sign in and your set to go. Although you are limited to one operator, that operator can have up to five chats going at once.
Works offline. They system even works when you are not logged into the account. When a user initiates the chat on your website the system will realize you are offline and it will present the user with the ability to send an email to you. You then get an email to the email account you registered with.
Create a custom email. One way around having only one operator is to create a custom live chat email account. Then make the password available to people in the firm then anyone can manage the account. This will allow you to take vacation or focus on a specific project.
Volusion's free live chat feature is fairly quick to set up and use right away. Although you could spend more money per month for a more robust system, for most websites this service will work quite nicely